Returns
You have 30 days from receiving your package to return the products to us. CN74 reserves the right to deduct the price (₹299 per label) from the total refund when using the provided return label from our return portal.
It's not possible to exchange an item. If you need a different size or another product, please place a new order via our website.
How to Return
- Register return items in our return portal here. Use the order number from your order confirmation email.
- Use the original packaging if possible.
- Drop off your package at a designated return point or courier service.
Refund
- Refunds will be issued via the original payment method.
- It usually takes 5–7 working days for the refund to appear in your account.
Please note that in some cases, depending on the payment provider or during sale periods, refunds may take up to 10 working days.
Unclaimed and Rejected Packages
If you do not pick up your package or refuse to accept it, an automatic refund will be issued after the package is returned to us, excluding any shipping costs.
Using Your Own Courier
If you choose not to use our shipping label, please keep the shipping confirmation and tracking number. You are responsible for the package until it reaches our warehouse. CN74 is not responsible for lost or untracked returns.
Return Address
CN74 c/o Returns
Jail Road, Gurdaspur, Punjab 143521
GSTIN: 03XXXXXXXXX1Z5